Privacy Policy & Data Protection
At Ifelt, privacy is not a feature; it is our foundation. Read our anonymous social network privacy policy to understand how we protect your mental health data, handle payments, and comply with global and Indian digital guidelines.
1. The Philosophy of Absolute Privacy
We built this dopamine detox app privacy rules framework because we believe in true anonymity. We do not track your IP address for public display. We do not sell your data to advertisers. We do not use algorithmic feeds to monitor your behavioral patterns. Your identity remains hidden behind randomly generated monikers, creating a safe space for vulnerable sharing.
2. Ephemeral Messaging Data Retention
To provide our service, we collect minimal necessary data: your email address (for account authentication and recovery only), encrypted passwords, and the content you choose to post.
Our core philosophy relies on impermanence. Public posts (whispers) automatically decay and are permanently deleted from our active servers after 14 days. We do not maintain a shadow profile of your expired thoughts. This ephemeral messaging data retention policy ensures your digital footprint is continuously erased.
3. Dodo Payments Payment Data Security & Cancellation Policy
When you upgrade to our premium tier, all financial transactions are securely processed by our third-party payment gateway, Dodo Payments.
- Payment Security: We do not store your credit card, UPI, or banking details on Ifelt servers. All billing information is handled directly by Dodo Payments in compliance with PCI-DSS standards.
- No Refund Policy Data Handling: As stated in our Terms, we enforce a strict no-refund policy. If you cancel your subscription, your payment data remains securely archived by Dodo Payments for legal compliance, but no further charges will be made.
- Downgrade to Free Plan: Crucially, upon the expiration of your canceled premium billing cycle, your account will automatically be redirected and downgraded to the Free Plan (The Observer). You will not lose your account or your basic data, but premium features will be locked.
4. Content Moderation & Indian IT Rules Compliance
Ifelt is fully committed to operating within the legal frameworks of the jurisdictions we serve. We strictly adhere to the latest Indian Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules.
This means we have established a robust grievance redressal mechanism and a Zero Tolerance Policy. We actively monitor for and will permanently ban accounts posting sexual content, political content, abuse, or coercive material. While we prioritize user anonymity, we are legally obligated to cooperate with authorized law enforcement agencies in cases involving severe crimes, cyber terrorism, or threats to national security.
5. Data Collection & Communication
To protect your privacy and mental well-being, Ifelt does NOT have any built-in messaging, direct messaging (DM), or chat features. Therefore, we do not collect, store, or monitor private chat logs.
- Optional Connect Button: The only connection mechanism is the optional "Connect" button on a user's profile.
- Third-Party Links: If you choose to provide a link to a third-party platform (e.g., Instagram, Twitter), we only store the URL you provide. Clicking "Connect" redirects users to this external link.
- No Liability for External Privacy: We are not responsible for the privacy practices, data collection, or interactions that occur on these third-party platforms once you leave Ifelt.
6. How to Delete Anonymous App Data
You have the right to be forgotten. If you wish to permanently delete your account and all associated data (including your Private Vault), you can do so directly within the app settings. Upon deletion, your email and all stored content are purged from our active databases. If you need assistance, contact our privacy team at own@ifelt.online.
7. Google User Data Access and Usage
Data Accessed: The specific types of Google user data our application accesses, collects, or interacts with include your email address, basic profile information (such as your name or profile picture), and authentication tokens provided through Google OAuth.
Data Usage: How our application uses, processes, and handles the Google user data: We use your Google data strictly to authenticate your identity, facilitate your secure login process, and maintain your account. We do not use your Google data to build public profiles or connect you with other users against your will. Your data is not sold to third-party advertisers or data brokers.
Privacy & Data FAQs
What happens when I cancel my premium plan?▼
We have a strict no-refund policy. However, you will retain premium access until your billing cycle ends. After that, your account will automatically redirect to the Free Plan (The Observer). You will not lose your account.
Is my payment data safe with Dodo Payments?▼
Yes. Dodo Payments is a highly secure, PCI-DSS compliant third-party payment gateway. Ifelt never sees or stores your actual credit card or banking information.
Do you comply with Indian IT rules?▼
Absolutely. We strictly follow the Indian Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, ensuring a safe environment while cooperating with legal authorities when legally mandated.
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